VRCADE FAQs – VR Games, Bookings & Events in Toronto

VRCADE is an indoor entertainment venue in Scarborough, Toronto, featuring free-roam VR arenas, VR escape rooms, solo VR stations, birthday parties, group events, a Board Game Lounge, and a café. You can visit for VR or simply enjoy the café and tabletop games.

Visit us at 2130 Lawrence Avenue East, Unit 100, Toronto, ON M1R 3A6, in Scarborough. See our contact and location information.

Monday: 4 PM–10 PM; Tuesday–Thursday: noon–10 PM; Friday: noon–midnight; Saturday: 10 AM–midnight; Sunday: 11 AM–10 PM. Hours may change on holidays or for special events; check with us before travelling.

Yes. VRCADE provides free on-site parking. The Scarborough venue is also reachable by public transit; please check your preferred route to 2130 Lawrence Avenue East.

No. The café is open to visitors without a VR reservation, and you can visit the Board Game Lounge separately for its standard admission fee. Private rooms and VR sessions are booked separately.

Walk-ins are welcome when space is available. We recommend booking VR sessions and board-game tables in advance, particularly on weekends and holidays.

Yes. VRCADE offers indoor activities for families, friends, couples, and groups, including VR adventures, tabletop games, food, and drinks. Individual VR games have their own recommended ages.

Free-roam VR lets you physically walk through a designated arena while exploring and interacting with a shared virtual environment using wireless headsets and controllers. It is different from playing while standing at a single VR station.

Your team enters a virtual setting, explores, finds clues, solves puzzles, and works together to complete an objective before time runs out. Experiences have different themes, difficulty levels, and age recommendations. Explore VR escape rooms.

VRCADE offers action and shooting games, puzzle-based VR escape rooms, adventures, kid-friendly arcade games, horror experiences, and multi-game bundles. Visit the action games, adventures, family games, and escape-room pages to compare options.

Standard arena bookings offer 20 or 45 minutes of VR gameplay, depending on the selected package. Please arrive 15 minutes early for check-in, headset setup, and instructions. Some individual games have different published durations.

Most free-roam experiences accommodate 2–6 players per arena; certain games have a lower maximum. Check the chosen game for its specific player limit.

Yes. VRCADE has four free-roam arenas and can accommodate up to 20 VR players simultaneously. Larger bookings are divided into separate arena teams; not everyone will be inside the same shared virtual game.

Yes. Larger groups can use scheduled rotations. Guests waiting for their turn can enjoy the café, Board Game Lounge, or event spaces as arranged. Request a group quote for groups over 20.

No. Regular free-roam bookings reserve an arena for your own group rather than combining you with unfamiliar players.

For standard arena sessions, you can choose a suitable game when you arrive with help from our staff. After the Fall, Arizona Sunshine, and Rotten Apple are premium experiences that require their dedicated booking option.

Not at all. Our team will explain the equipment and controls, help fit your headset, and guide first-time players before gameplay.

Bundles let you try multiple experiences during one booking. The website lists a 20-minute mini-game bundle with two games, a 45-minute mini-game bundle with four games, and a 45-minute two-game option for eligible titles. See VR game bundles for current availability and limits.

In a free-roam arena, your team walks and interacts together in a shared play area. A VR solo station is an individual play space where you explore supported games using controllers; select titles can support multiplayer across stations. Explore solo VR stations.

Yes. Solo VR stations are designed for individual play. For free-roam multiplayer arena experiences, the published booking options generally begin at two players.

Solo stations offer 30-minute bookings for $20 per station (approximately 25 minutes of gameplay) or 60-minute bookings for $40 per station (approximately 50 minutes of gameplay). Up to four stations may be available at one time.

No. Game availability may change because of technical maintenance, licensing, software updates, and other operational needs. Check the current game page or contact VRCADE if you are visiting for a particular title.

Standard arena booking prices are currently $20 per person for 20 minutes and $40 per person for 45 minutes, plus applicable taxes. Select premium games cost $45 per person and must be booked separately. View VR booking options.

Visit our booking page, choose your group size and duration, select a date and time, and complete the payment steps. Review your booking information and applicable terms before pressing Pay.

Yes. For regular arena VR bookings, you may pay in full or pay the reservation deposit: $50 for up to 6 players, or $100 for 7 or more players. The applicable first $50 or $100 remains the reservation deposit even if you pay the full price.

If you pay only the deposit for a standard VR session, the remaining balance is payable at VRCADE before gameplay begins. Birthday and event bookings follow their own payment deadlines.

Prices are in Canadian dollars. Applicable HST is additional unless a particular offer states that taxes are included. Your total is shown during checkout.

Contact VRCADE as early as possible. Additional players are subject to availability, game capacity, and applicable charges. Reducing attendance does not automatically reduce a fixed package price or change an existing cancellation deadline.

Eligible promotions may be applied according to the conditions displayed with the offer. Promotions generally cannot be combined or added retroactively to a completed purchase unless expressly stated otherwise.

For a reservation originally made at least 24 hours before its scheduled start, cancel at least 24 hours before gameplay to receive a refund of payments above the applicable non-refundable $50 or $100 reservation deposit. Cancellations made less than 24 hours before gameplay are not refundable under the ordinary policy.

If your reservation was originally created within 24 hours of the session, you may cancel before the scheduled start time and receive a refund of payments above the applicable non-refundable reservation deposit. Cancellations at or after the scheduled start time and no-shows receive no refund or credit.

One complimentary reschedule is permitted with at least 24 hours’ notice, subject to availability, and all paid amounts transfer to the approved new date. For bookings originally made within 24 hours of the session, contact VRCADE directly; rescheduling is subject to management approval. Rescheduling does not reset the original cancellation eligibility period.

Please arrive 15 minutes early. Late arrivals may have less gameplay time, and extensions are not guaranteed. A no-show or cancellation at or after the scheduled start time is not eligible for a refund or credit under the ordinary booking policy.

Contact VRCADE as soon as possible. Serious emergencies and severe weather affecting safe travel may be reviewed individually. An exception, reschedule, or credit is not automatic; your statutory rights remain unaffected.

If VRCADE cancels a session or cannot safely provide it, you can transfer payments to another available date or receive a refund for the service not provided, subject to applicable law.

Contact VRCADE directly at info@vrcade.ca or 647-351-9779. Requests are assessed using the time they are received relative to the originally scheduled start, in Toronto local time. Read our full Terms & Conditions.

The Classic VR Party offers a shorter celebration with 20 minutes of gameplay per participant. The Ultimate VR Party includes 45 minutes of gameplay per participant. Both include a private party room, staff guidance, and board-game access. Each offers bring-your-own-food and food-package versions. View birthday packages and current prices.

Classic parties are approximately 90 minutes in scheduled duration; Ultimate parties are approximately two hours. Both include one hour of private party-room access according to the booked package.

Birthday packages include up to 10 participating guests, and the birthday child counts as one of them. Additional VR players can be added at the applicable package rate, subject to availability.

Parents and guardians who attend but do not participate in VR may stay without an additional VR participation charge. Food packages are calculated for paid VR participants rather than non-playing observers.

Each paid VR participant receives one personal 9-inch cheese or pepperoni pizza, one medium refillable fountain drink, and one bag of chips, as described on the birthday-party page. Food for non-playing observers is not included.

Yes, where permitted by the bring-your-own-food birthday package or another approved arrangement. Outside-food permissions depend on the package selected. Contact VRCADE about any unusual food or setup requirements.

Yes. Your booked VR group is not combined with strangers, and the private party room is reserved for your celebration during its scheduled time.

The private party room is scheduled for the second hour of your booking. If available, complimentary early setup access of around 20–30 minutes may be offered, but it cannot be guaranteed. If another group is using the room, access begins after their departure and room preparation.

Yes, within the party-room rules. The room includes a personalized birthday banner displayed on its TV. Decorations must not damage property; contact VRCADE in advance for special setup needs.

A $150 non-refundable booking fee confirms the birthday reservation and is applied toward the total. The remaining balance is due 7 calendar days before the party. Bookings made within seven days require full payment unless VRCADE approves another arrangement.

Yes. At least 7 days’ notice: one complimentary reschedule, subject to availability. From 72 hours to less than 7 days: rescheduling may be approved with a $100 fee. Less than 72 hours: only management-approved emergencies may qualify. Normally only one reschedule is allowed; the new date must be within 12 months of the original event date. Paid amounts transfer, and rescheduling does not reset the original cancellation eligibility period.

8 or more days before: payments above the $150 booking fee are refunded. Less than 8 days but more than 72 hours: 70% VRCADE credit on payments above the fee. 72 to 24 hours: 50% VRCADE credit on payments above the fee. Less than 24 hours or no-show: no refund or credit under the ordinary policy. All calculations use amounts actually paid, excluding the $150 booking fee.

Birthday cancellation credits have a stated validity of 12 months after the originally scheduled event date, subject to applicable law. They can be used toward eligible VRCADE services; ask us if you need details about using your credit.

VRCADE accommodates team-building outings, corporate and holiday parties, meetings, presentations, private celebrations, school and camp trips, student events, and certain production rentals. Event setups may combine VR, private rooms, catering, and social activities.

Team-building events emphasize collaborative VR challenges and shared activities. Corporate events can also include meetings, presentations, staff celebrations, client gatherings, and customized food or venue arrangements. Contact us to build the right format.

Up to 20 people can play VR at once across four free-roam arenas. For larger groups, we organize multiple rounds while other guests use the lounge, café, or event areas. Total event capacity depends on your layout and services.

Yes. Private rooms and certain private-event or venue-hire arrangements can be booked without a VR experience, subject to availability. Explore private event options.

VRCADE has two private rooms, each accommodating up to 15 guests. Depending on the event and configuration, they may be combined for groups of up to 30. Larger event capacity is quoted according to the layout and reserved areas.

Yes. Private rooms have TVs suitable for slides, videos, and presentations, with seating arrangements planned around your meeting. A meeting can be combined with VR, food, and social time.

Yes. Options include items from the VRCADE café, custom catering, and approved outside-food arrangements. The available menu, dietary needs, staffing, and service arrangements are confirmed with the event quote.

VRCADE does not sell or serve alcohol during regular operations. Alcohol for certain private events may be considered only with VRCADE’s prior written approval and applicable legal permissions or permits. Discuss this with our team before making arrangements.

Yes. VRCADE offers group arrangements for schools and camps as well as college and university clubs and student groups. Contact us with the ages, group size, preferred date, and supervision needs to plan an appropriate visit.

Selected areas may be hired by arrangement for film, photography, podcasts, livestreams, or other content productions. Space availability, timing, equipment, and any exclusivity requirements are confirmed in the quote.

Submit a group event quote request with your date, headcount, activity, and food or meeting needs. Standard team-building bookings may require a 50% deposit and the balance 7 calendar days before the event. Custom corporate and private events follow the payment and cancellation terms in their specific written agreement.

Regular board-game admission is $5 per person, with a minimum of two guests. No VR booking or café purchase is necessary. Explore the Board Game Lounge.

On weekdays, there is no set limit during regular opening hours. On weekends and holidays, visits are limited to four hours so more groups can enjoy the lounge.

Standard tables are suitable for approximately 4–8 players. Larger groups should contact VRCADE about private-room or group arrangements.

Yes. Guests with a VR session can use the Board Game Lounge before or after gameplay at no additional board-game admission charge, subject to available space and opening hours.

Yes. You are welcome to bring tabletop games from home or choose from VRCADE’s selection of family, party, strategy, and cooperative games.

Yes. Private board-game gatherings can use a dedicated room for up to 15 guests and may include Jackbox Party Games on the TV. A VR booking is not required; private-room pricing and availability are separate.

Yes. The Board Game Trade-In Program accepts eligible sealed or opened, complete games in good condition. VRCADE may offer up to 50% of the game’s current market value in VRCADE credit, depending on condition, demand, and completeness.

The current Offers & Events page states that trade-ins are accepted during regular business hours. Accepted trade-in credit can be used toward eligible VR sessions and claw machines. VRCADE may decline games that do not meet the program requirements.

Absolutely. VRCADE Café & Lounge welcomes visitors who just want a drink, snack, meal, or comfortable place to meet. Explore the café.

The menu includes coffee and espresso drinks, tea, smoothies, fountain drinks, stone-baked pizza, sandwiches and paninis, bagels, pastries, waffles, desserts, and snacks. Selection may change. View the full café menu.

Yes. The café and lounge provide comfortable seating, free Wi-Fi, and free parking, so guests can meet, work, study, or relax without making a VR reservation.

Yes. You can order food, refreshments, specialty coffee, desserts, and snacks from the café while enjoying your Board Game Lounge visit.

Outside-food permissions vary by booking. Bring-your-own-food birthday packages and certain approved private events permit outside food. Please check your selected package or ask staff before bringing items into other areas.

Please ask our team about ingredients and advise us of dietary requirements before ordering or confirming event catering. VRCADE cannot guarantee a completely allergen-free environment.

Most VRCADE arena experiences are recommended for ages 8+, although individual games may have higher age or height restrictions. Some horror or mature-themed games are recommended for older teens or adults. Check the game page and contact VRCADE if unsure.

Players under 12 should be accompanied by an adult. Parent or guardian consent and supervision requirements may vary by age and activity.

Yes. Every VR participant must complete the applicable waiver before gameplay. A parent or guardian may need to complete or authorize it for minors. Complete the VR waiver.

Most standard eyeglasses fit inside the headset. Fit varies by frame size, so ask a team member for help before starting if your glasses are large or uncomfortable.

Wear comfortable clothes and closed-toe shoes suitable for moving around. Avoid high heels, restrictive clothing, or bulky outerwear that could interfere with safe play.

Yes. VRCADE lists complimentary lockers for storing personal belongings during your VR experience. Please keep valuables secure and follow staff instructions.

Tell a staff member immediately and stop playing if needed. VR involves movement and visual effects; people with relevant medical concerns should assess suitability and seek medical advice where appropriate.

Access and suitability depend on the activity and your individual needs. Please contact our team before booking so we can discuss entrances, play-area movement, equipment, and possible accommodations rather than assuming a particular game is suitable.

Promotional photography and video consent is requested separately and is optional for ordinary VRCADE services. Guests may take personal photos or videos when safe, respectful of others’ privacy, and permitted by staff. See the Terms & Conditions and Privacy Policy for details.