VR Safety & House Rules

Play Safe. Have Fun. Respect the Experience.

At VRCADE, the safety and enjoyment of our guests are our priorities. To ensure a safe, comfortable, and exciting virtual reality experience, all participants must follow these rules and staff instructions.

General VR Arena Rules

  • Waiver Required: All VR participants must complete the required waiver before gameplay. Minors require parent or legal guardian authorization where applicable.

  • Follow Staff Instructions: Follow all safety briefings, equipment instructions, and directions provided by VRCADE staff.

  • No Rough Play: Running, pushing, shoving, intentional physical contact, or unsafe behaviour is prohibited.

  • Respect VR Equipment: Handle headsets, controllers, and accessories carefully. Wear controller wrist straps as instructed.

  • Stay Within Your Arena: Remain inside your designated play area and respect all virtual and physical boundaries.

  • Avoid Collisions: Be aware of other players and your physical surroundings. Never lean against or climb on arena walls or attempt to use virtual objects for physical support.

  • Headset Safety: Keep your headset properly fitted during gameplay. If you need to remove it, stop moving and ask staff for assistance whenever possible.

  • Report Discomfort: Stop playing and inform staff immediately if you experience dizziness, nausea, disorientation, or other discomfort.

  • No Food or Drinks: Food, beverages, and chewing gum are not permitted inside the VR arenas.

  • Proper Footwear: Closed-toe shoes suitable for physical movement are required during gameplay.

  • Report Equipment Issues: Notify staff immediately about damaged or malfunctioning equipment.

  • Children & Supervision: Parents and guardians remain responsible for minors in their care outside staff-supervised activities. All players must meet the applicable age and participation requirements.

  • No Impaired Participation: Guests who are impaired by alcohol, cannabis, or other substances affecting safe participation may not play.

Health & Safety Recommendations

Virtual reality involves physical movement, immersive visual environments, and sensory stimulation.

  • Participants who are pregnant or have epilepsy, seizure disorders, heart conditions, balance disorders, severe motion sickness, or other relevant health conditions should consult a healthcare professional before participating.

  • Take breaks when needed to prevent eye strain, fatigue, or motion discomfort.

  • Do not continue playing if you feel unwell, excessively tired, or disoriented.

  • Please contact VRCADE before booking if you have mobility, accessibility, or other participation concerns so we can discuss suitable experiences and accommodations.

Safety Enforcement

VRCADE staff may stop gameplay, refuse participation, or ask a guest to leave when conduct creates a safety risk, damages equipment, or seriously disrupts the experience of others.

Any refund or credit resulting from the interruption or removal will be assessed according to the circumstances, applicable booking terms, and consumer protection laws.

By participating in VR activities at VRCADE, guests are expected to follow these rules and all reasonable safety instructions provided by our staff.

Thank you for helping us provide a safe and enjoyable experience for everyone!